Payment & Booking
To ensure you get the most out of your time with us we keep our groups to a maximum of 5 people, therefore early booking is essential to secure your place.
Payment is required at the time of booking, via our website. Once payment has been made you will receive payment confirmation via email. This serves as confirmation of booking.
Cancellation Policy
If you need to cancel your place on a workshop
We try our best to price our workshops fairly and offer good value for money. We therefore have a clear non-refundable policy to ensure that we cover our costs and the ongoing viability of the workshop.
We do appreciate that sometimes-unforeseen circumstances may mean that you can’t attend a workshop so we are happy for you to send along a friend to take your place, we will need their name and contact details prior to the workshop.
If you contact us at least 24 hours in advance of the start date of the workshop, then we can offer a transfer to the same workshop on an alternative date, providing there are places available or a workshop is planned. If there are no suitable future dates, we can provide a voucher to be used for a future workshop booking.
Please note that there are no make-ups for missed sessions if the workshop is over more than one session.
If we need to cancel a workshop
In the unlikely event that we need to cancel a workshop another date will be offered within a reasonable timescale. We will give you as much notice as is reasonably practicable and you will be offered dates for other workshops. If an alternative is not possible you will receive a refund in full.
Please note that we are not able to refund travel or accommodation costs, or any other consequential costs you may have incurred in booking your workshop.
Important
In order to protect our business and our customers alike it is necessary for us to strictly enforce our Cancellation Policy equally for all participants regardless of circumstance.
Please read our Privacy Policy